Robotic Process Automation (RPA)

By Aniket Bose. Edited By Arjun Chnadrasekar and Swastik Patel


Robotic process automation is a software technology that makes the process of building, deploying, and managing software robots that simulate human actions by interacting with digital and software systems. The automation provided by RPA allows software robots to perform similar actions as people, but the factors that differentiate them from people are their ability to achieve the same tasks at a faster and more consistent rate. 

Why is RPA Transformative?

The key aspect that makes RPA transformative in today’s society is how its technology is changing how work is done throughout the world. Examples of this are repetitive and lower-value work, such as logging into applications and systems, moving files and folders, and copying and inserting data. Because they do not need to take coffee or bathroom breaks like humans, their work process is delayed much less frequently. Additionally, more advanced robots can perform cognitive processes like interpreting texts, understanding unstructured data and applying advanced machine learning models to make critical decisions on complex problems. 

Despite the concerns that RPAs are taking away the jobs of people that perform lower-value and high-volume tasks, RPAs free humans to be able to spend their time and focus on activities that they would enjoy more: innovating, collaborating, and directly interacting with consumers. RPAs also give a boost to enterprises as they receive higher productivity, efficiency, and resilience; hence, it is not shocking that RPA is transformative in our current society. 

The industries that use RPA the most range from financial services, healthcare, manufacturing, public sector, and retail, to IT. These industries use RPAs because they enforce the operations and processes of a company, allowing it to be more efficient, and relieve humans from performing tedious tasks. RPA has been widespread throughout the world and in various industries because it applies to multiple channels of a company.  


Essentially, robotic process automation is a type of business process automation technology based on software robots or artificial intelligence workers. The use of software robots and artificial intelligence workers allows companies to standardize and automate repeatable business processes, eliminating the risk of any errors. 

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